Free nationwide delivery on orders over R1,000

FREQUENTLY ASKED QUESTIONS

Do you offer bulk or corporate orders?

Yes. We can assist with bulk purchases and corporate gifting. Contact our support team for custom pricing and availability.

Will the colours look exactly like the photos?

We aim to display product colours as accurately as possible, although slight variations may occur depending on screen settings and lighting.

Is payment on your website secure?

Absolutely. We use secure encrypted payment gateways to protect your personal and payment information during checkout.

How long does delivery take?

Orders are typically processed within 1-3 business days. Delivery times may vary depending on your location, but most orders arrive within 10-12 business days.

Can I return or exchange an item?

Yes. Returns or exchanges can be requested within 7 days after receiving your order, provided the item is unused, in its original packaging, and in the same condition it was delivered.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery in real time.

How can I contact customer support?

You can contact our support team through email, WhatsApp, or the contact form on the website. We aim to respond within 24 hours.

What happens if my item arrives damaged?

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos of the item and packaging so we can assist quickly.

Accessories by ZenoX

Discover carefully selected accessories that combine style, function, and everyday convenience.

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